Holds and Your Record
The following are descriptions of holds and instructions for resolving holds that may appear on your record. You should contact the department placing the hold, as details about the holds and the reasons are not usually provided.
What is a Hold?
A hold is either informational for you to take an action or prohibits you from performing an action like registering or dropping of classes, participating in moving into the residence halls, viewing grades, and requesting a transcript.
How do I check if I have a Hold?
Students can view their holds through their LeopardWeb.
How and When are Holds Removed?
Some holds must be released by a particular office (see the type of hold below which will indicate who to contact) manually while others are automatically lifted based upon an action. For the Balance Due hold, once an EBill reflects a zero-balance due to payment in full, enrollment in a payment plan, anticipated financial aid funds, and/or certified alternative loan or Parent PLUS loan funds, the Balance Due hold is automatically removed within fifteen minutes.
Types of Holds
A hold is either informational for you to take an action or prohibits you from performing an action like registering or dropping of classes, participating in moving into the residence halls, viewing grades, and requesting a transcript.
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AD - Admissions
Description: Contact Admissions
The Admissions Office needs you to contact their office. Their office can be reached at admissions@wit.edu.
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AH - Athletics
Description: Contact the Athletics Office
This hold is assessed to student athletes who have not returned their uniform or equipment. Contact the Athletics Department at athletics@wit.edu.
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BD - Balance Due Hold
Description: Check Your EBill
This hold applies to students who have a balance due after each semester’s due dates of August 1, December 1 and April 1 and do not have sufficient scheduled resources such as anticipated financial aid, scholarship funding, payment plans, third party sponsorship, and/or VA (Veterans Affairs) benefits to cover the balance due by the due dates.
This hold prevents students from enrolling in courses for future semesters and changing courses for the current semesters during the drop/add period as well as moving into campus resident halls. As applicable, your Wentworth ID card will be deactivated, and Housing, Dining, and all other student privileges will be unavailable.
Students are advised to make payment in full through LeopardWeb, at the Student Accounts Office, Williston Hall, or contact the Student Accounts Office at studentaccounts@wit.edu to review payment arrangement options. Once the EBill reflects a zero balance, the hold will automatically be lifted within fifteen minutes.
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CA - Collections Allied Account Services
Description: Contact Allied 877.530.5735
A past due student account balance is placed with an outside collection agency, Allied Account Services. Contact Allied at 877-530-5735 for payment information, arrangements, and balance itemizations. Transcripts and grades will not be released until the balance with the collection agency is paid in full.
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CC - Collections Conserve
Description: Contact Conserve 800.724.7500
A past due student account balance is placed with an outside collection agency, Conserve. Contact Conserve at 800-724-7500 for payment information, arrangements, and balance itemizations. Transcripts and grades will not be released until the balance with the collection agency is paid in full.
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CG - Collections General Revenue Corporation
Description: Contact GRC 800.234.1472
A past due student account balance is placed with an outside collection agency, General Revenue Corporation (GRC). Contact GRC at 800-234-1472 for payment information, arrangements, and balance itemizations. Transcripts and grades will not be released until the balance with the collection agency is paid in full.
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CV - Missing COVID 19 Vaccine
Description: Submit COVID Vaccine
Most of the vaccines (or approved exemptions) are required by the state of Massachusetts before beginning the school year. The COVID-19 vaccine (or approved exemption) is required for all Wentworth students. Students who do not submit their documentation will be unable to begin classes and/or move into the residence halls. Contact immunizations@wit.edu with any questions.
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DH - Discipline
Description: Contact the Dean of Students
Contact the Dean of Students at dos@wit.edu.
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FA - Incomplete Financial Aid File
Description: Contact Financial Aid
A financial aid package cannot be completed due to missing documentation or requirements. Please review your Wentworth email for information from the Financial Aid Office on what is needed.
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HI - Health Insurance
Description: Waive / Opt In Health Insurance
This hold is informational as a reminder that you have not acted to either opt in or waive the student health insurance charge. Waiver deadlines apply. Visit the Health Insurance webpage for more information.
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IH - Immunizations
Description: Missing Immunizations
An immunization hold will be placed on student records who have not submitted their immunization records through Castle Branch. Please visit the immunization website to find immunization requirements. Failure to submit the requested records will prevent you from all services including registering for classes, requesting transcripts, ordering parking permits, applying for graduation, and preventing pending financial aid from being disbursed.
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LF - Library
Description: Contact Library Circulation
Overdue library materials incur fees until the materials are returned to the library. Questions regarding user responsibility or fines and fees can be directed to the library staff at circdesk@wit.edu. Visit https://library.wit.edu/policies/fines for Fines & Fee information.
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ML - Medical Leave
Description: Medical Leave
This hold is informational. Contact the Dean of Students Office at dos@wit.edu for additional information.
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MP - Missing Promissory Note
Description: Missing MPN Requirement
The Master Promissory Note (MPN) and Loan Entrance Counseling requirements are not satisfied which means Federal Stafford Subsidized and/or Federal Stafford Unsubsidized Loan funds will not show in the anticipated credits on the EBill until this requirement is completed. To complete Entrance Counseling visit studentaid.gov/entrance-counseling and to complete the MPN visit studentaid.gov/mpn.
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PD - Perkins Loan
Description: Contact UAS 844.870.8701
Please contact the loan servicer United Accounting Services (UAS) at 844-870-8701 or via email at UASconnect@tsico.com for information regarding your Federal Perkins Loan. After satisfactory arrangements are made, and the loan status is updated and confirmed with the loan servicer, the Student Accounts Office will remove the hold.
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RE - Housing and Residential Education
Description: Contact Residential Education
Contact Housing and Residential Education for information.
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RT - Transcript
Description: Contact the Registrar
This hold prevents the release of academic transcripts. Please contact the Registrar’s Office at registrar@wit.edu for more information.
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SD - Stafford Loan
Description: Contact Your Stafford Lender
Contact your Stafford Loan servicer regarding your loan status.
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SE - Stafford Loan Exit
Description: Complete Stafford Loan Exit
Stafford Loan Exit Counseling must be completed upon graduation, withdrawal, or if enrollment drops below six (6) credits. Visit Federal Student Aid to complete this requirement. You will need your Social Security Number and four-digit FAFSA (Free Application for Federal Student Aid) PIN Number. Select Manage Loans > Complete Exit Counseling. Please allow up to two business days for the hold to be removed. Questions? Contact the Financial Aid Office at finaid@wit.edu.
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SV - SEVIS
The SEVIS hold is placed on F-1 visa holding students who need to check in with the International Students Office. The hold is removed as soon as students check in with the Office of International Students and Engagement. Please email sculleys@wit.edu.
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TF - Travel Program
Please contact hariprasadk@wit.edu for information about this hold and next steps to resolve the hold.
