Technology Help

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Having Tech Trouble?

There are two easy ways to get help with technology at Wentworth:

  • With assistance through Tech Spot, Wentworth's technology help desk, or

  • Self-service through our Knowledge Base articles

Both options can be accessed through our Service Portal.

Visit the Service Portal
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How Tech Spot Can Help

We’re here to assist with accounts, printing, device setup, software, and more.

Reach out in person (Beatty 318), by phone (617-989-4500), by email at techspot@wit.edu, or via our online ticket form. 

For updates and tips, follow us on Instagram at @wittechspot.

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Find Answers Online

Prefer to do your own troubleshooting? Visit our Knowledge Base for a library of step-by-step guides.

Or check out some of our most popular articles below.

Visit the Knowledge Base
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Popular Help Guides

A person standing on a step ladder adjusting a Wi-Fi device on the ceiling.

Connect To Wi-Fi

 Follow our step-by-step instructions for secure internet access.

Learn More
Student using a laptop

Install Software

Download the academic and professional software you need.

Learn More
Person using the printer

Connect to Printers & Plotters

Set up and connect to our printers & plotters from your laptop or desktop.

Learn More

More Help & Resources

Access Email (Outlook)
Workday (University HR System)
MyWentworth (University App)
Qualtrics
Classroom Technology
Virtual Private Network (VPN) Installation
Microsoft Copilot Chat
AI@WIT Resource Hub