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Residential Student Work Request Form

You Should Call for Service if...

This form is for non-emergency work orders only.

We ask that you report any urgent or hazardous issues immediately to the Physical Plant Service Line at 617-989-4555 between the hours of 6:00 a.m. and 10:30 p.m. on Mondays through Fridays and between 6:00 a.m. and 2:30 p.m. on Saturdays.  Outside of these hours any urgent or hazardous issues should be reported by calling the Public Safety Office at 617-989-4400.

Examples of issues that we ask you to report immediately are:

  • LIfe safety issues
  • Vandalism
  • Electrical hazards
  • Flooding or running water
  • Scent of gas (appliances)
  • Exterior lighting outages
  • Broken locks and doors
  • Trip or fall hazards (such as liquid spills/ice)
  • Extreme heating or cooling conditions

Thank you very much.  We appreciate your help reporting emergency issues immediately.

Please describe your problem or request. Please be as specific and brief as possible i.e. include the side of the room or any other indicators to assist with locating the problem.