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Residential Student Work Request Form
You Should Call for Service if...
This form is for non-emergency work orders only.
We ask that you report any urgent or hazardous issues immediately to the Physical Plant Service Line at 617-989-4555 between the hours of 6:00 a.m. and 10:30 p.m. on Mondays through Fridays and between 6:00 a.m. and 2:30 p.m. on Saturdays. Outside of these hours any urgent or hazardous issues should be reported by calling the Public Safety Office at 617-989-4400.
Examples of issues that we ask you to report immediately are:
- LIfe safety issues
- Electrical hazards
- Flooding or running water
- Scent of gas (appliances)
- Exterior lighting outages
- Broken locks and doors
- Trip or fall hazards (such as liquid spills/ice)
- Extreme heating or cooling conditions
Thank you very much. We appreciate your help reporting emergency issues immediately.