About the Division of Technology Services

The Division of Technology Services supports all aspects of technology at the Institute.  The division has five departments:  Network Operations, Laptop Services, User Services/Media Services, Web Services, and Enterprise Applications.

  • Enterprise Applications supports the many administrative applications across campus, including the student information system (Banner), the data warehouse, data security and secure mobile applications.
  • Laptop Services supports all aspects of the Laptop program including distribution, technical support, repair and academic software and licensing downloads.
  • Media Services supports mediated classrooms, maintains an inventory of media equipment available for loan for academic purposes, and provides media support for meetings, conferences, and special events. 
  • Network Operations supports the campus network, WiFi, Internet access, network security, telecommunication, and the data center.
  • User Services staffs and manages the Help Desk, provides desktop support and media/AV support.

Mission

  1. Enable students to learn more effectively.
  2. Enable WIT to operate in an efficient and effective way.
  3. Prepare students for the future in which information technologies will play an increasingly significant role in both their personal and professional lives.
  4. Enable WIT to reach out to the community in support of the various needs of the constituents.
  5. Enable WIT to achieve a competitive advantage in attracting students, faculty, and staff.