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What are the costs for this program?
A Technology Fee of $1,000 per semester ($2,000 per academic year) will be included on the statement of account for 4th-year students. You will be billed for this Fee each term as long as you remain in the program but no more than twice each academic year. For more information, please see the Wentworth catalog.
There are no additional fees, except in cases where damage has occurred to your laptop or your laptop was lost or stolen.
Can I apply for additional financial aid to cover the cost of my computer?
Yes. A family can apply for a Federal Parent Plus Loan or alternative loans for computer-related expenses. A family may also participate in a payment plan to cover tuition and fees incurred. Please consult with a Student Service Center staff member for further details.
How do I obtain support for my Wentworth laptop?
All users of Wentworth laptops will receive comprehensive support for their laptop from theOIT Helpdesk located on the third floor of Beatty Hall, room 320, ext. 4500. Support includes:
- Diagnosis and repair of software applications used in the student's program.
- Insurance for protection in the event of theft or accidental damage.
- Arrangement for warranty repair if required.
Wentworth will provide support services (including repairs, loaner machines, and software upgrades) for only those computers that are distributed through Wentworth's laptop program.
If my machine is broken and is being repaired, are loaner systems available?
Yes. If you have a problem with your Wentworth laptop, you will need to contact the Helpdesk for a service appointment. A technician will conduct the initial troubleshooting, diagnosis, and repairs. If the problem is hardware-related or if it requires warranty or insurance related repair, the Helpdesk will arrange for these repairs to be made. If the problem with the laptop is determined to be accidental damage to your unit and the issue is covered by insurance, you will be assessed a $250 insurance deductible fee on your tuition bill. You will be responsible for any costs associated with repairs or replacements that are not covered under insurance or manufacturer's warranty. If it is necessary for your laptop to be sent away for repair, a temporary replacement computer will be provided for you.
In the event that a laptop suffers major damage resulting in the loss of data, Wentworth is not responsible for the lost data. Students are required to back up any files that they deem important. We recommend that you invest in a “flash” drive for this purpose. Failure to back up your data may result in a loss of your work.
If your technical issues are found to be the result of changes to the configuration you have made, conflicts with additional software you have installed, or other adjustments you have made to customize your system, you will be required to reinstall the original software suite and settings to return the system to its approved generic state. You may also have to reimburse Wentworth for any costs it may incur to reinstall the original software.
What if I change majors at Wentworth?
If your new major requires a different laptop model or software image than your original major, you may need to exchange your laptop or have your existing laptop re-imaged at the Helpdesk. The Helpdesk is located on the third floor of Beatty Hall.
What happens if I leave Wentworth prior to graduation?
You are required to return the laptop to the Helpdesk if you leave Wentworth. If you do not return it, you will be billed a fee equal to the cost of the computer system as stipulated in the Laptop Program Student Agreement.
What if my laptop is lost or stolen?
The computer is solely the responsibility of the student. Laptops are small and thus easily stolen. The owner of the laptop will be responsible for paying the $500 deductible if the need to file a claim arises. If you lose your laptop for a second time under this program, you will be responsible for paying the Wentworth replacement cost of another laptop.
If your laptop is stolen you should contact the Office of Public Safety immediately to complete an Incident Report. You should keep a copy of the Incident Report for your records. Responsibility for reporting laptop theft or vandalism lies with the student.
After filing the necessary incident report, you should notify the Helpdesk to receive further replacement instructions. A copy of the official police report must be supplied to the Helpdesk before insurance claims can be processed.
Note: for insurance claims, you should be able to provide proof that you took reasonable precautions to safeguard your computer. The laptop should never be left unattended. If you must leave your laptop for an extended period of time or overnight, it should be securely locked in a safe place. It is highly recommended that you take your laptop computer with you if you are leaving a studio or other workspace.
Do I need to bring a printer, scanner and/or digital camera?
You are not required to buy any of these items. You will find both a scanner and a digital camera to be valuable tools to have available if you are a student in one of the following majors: Architecture, Architectural Engineering Technology, Interior Design, Industrial Design, or Facilities Planning and Management. Printers and scanners are available in designated areas around campus. Most manufacturers of printers, scanners, and digital cameras configure their products to work on either platform (MAC or PC), but it is important to make sure of this before purchasing. If you wish to purchase additional peripherals: click IBM or Apple Sales Desk.
Whom can I contact with questions?
Additional questions can be directed to laptop@wit.edu.
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