Laptop Battery and AC Adapter Replacement Policy

Effective date: July 1, 2009; Updated July 1, 2012.

  • Wentworth issued laptop computers and A/C adapters have a 3 year manufacturer’s warranty. This covers defects only, not physical damage.
  • Batteries for these laptops have a 1 year manufacturer’s warranty.
  • Wentworth provides replacement batteries and AC adapters when they are covered under the manufacturer’s warranty.
  • Wentworth may, subject to available funds, on a one time basis replace a battery that is out of warranty after Help Desk staff complete diagnostic tests to confirm that the battery will not hold a charge (displays "red zone" status on DTS test components).
  • Students are responsible for replacing lost, stolen, or damaged batteries, and AC adapters.
  • Third party (non branded) batteries and power cords are acceptable replacements; students can purchase either branded replacements or third party replacements, either through the Laptop program web site or from other sources.
Best practices for maintaining battery life:

© Wentworth Institute of Technology   |   550 Huntington Avenue   |   Boston, MA 02115   |   617-989-4590