DTS Help Desk - User Services Staff
Management Team
Justin Benson
Manager of User ServicesHelpdesk - User Services
Manager of User Services
Media Services
Justin Benson is an alumnus of Wentworth and has worked full time in DTS since February 2009 in various positions. Prior to that, he worked as a student in DTS starting in May 2006. He's responsible for the operations of the Help Desk, Media Services and classroom technology, campus printing and plotting, student print center, and faculty and staff technology center.
Information Technology Staff
Tristan Cary
Media and Technical Support SpecialistMedia Services
Technical Specialist
Helpdesk - User Services
Tristan joined Wentworth in October 2011. Prior to that, he worked as a Business Development Specialist at Boston Interactive. He's responsible for overseeing our student development program, classroom technology, event support and coordination, audio/video production, and Help Desk support.
Alberto De Coste Calla
Technical Support SpecialistHelpdesk - User Services
Alberto joined Wentworth in October 2010. Prior to that, he worked as a Technical Associate for the Laptop Program at Babson College. He's responsible for inventory, laptop deployments/exchanges/returns, administration of WIT provided smartphones, print management, and Help Desk support.
Tyler Kirane
Technical Support SpecialistHelpdesk - User Services
Tyler joined Wentworth in July 2012. Prior to that, he worked as a Tier 2, on-site Specialist through Perceptis at Lesley University. He's responsible for documentation, our knowledge base, student development, and Help Desk support.
David McKinney
Technical Support SpecialistHelpdesk - User Services
Dave joined Wentworth in April 2012. Prior to that, he worked as a Business Development Representative at B2b Contact. He's responsible for metrics reporting, customer feedback and follow-up, inventory, and Help Desk support.
Joe Nho
Temporary EmployeeHelpdesk - User Services
Joe has been working as a Temporary Employee in DTS since January of 2013. He is assisting the Help Desk team.
Student Employees
Nate Dube
Junior Student Technical Support SpecialistHelpdesk - User Services
Nate has been a Student Employee in DTS since September of 2012. He's studying Computer Engineering.
Mike Garofalo
Junior Student Technical Support SpecialistHelpdesk - User Services
Mike has been a Student Employee in DTS since September of 2012. He's studying Computer Networking.
Dan Hyde
Junior Student Technical Support SpecialistHelpdesk - User Services
Dan has been a Student Employee in DTS since September of 2012. He's studying Computer Networking.
Nate Langione
Junior Student Technical Support SpecialistHelpdesk - User Services
Nate has been a Student Employee in DTS since September of 2012. He's studying Computer Networking.
Danny Nguyen
Junior Student Technical Support SpecialistHelpdesk - User Services
Danny has been a Student Employee in DTS since January of 2013. He's studying Computer Science.
Anthony Pierre-Louis
Junior Student Technical Support SpecialistHelpdesk - User Services
Anthony has been a Student Employee in DTS since September of 2012. He's studying Computer Engineering.
Jon Pierson
Junior Student Technical Support SpecialistHelpdesk - User Services
Jon has been a Student Employee in DTS since September of 2012. He's studying Computer Science.
Dan Wieder
Junior Student Technical Support SpecialistHelpdesk - User Services
Dan has been a Student Employee in DTS since May of 2012. He's studying Computer Networking.
